Lots of individuals who begin using their 1st web hosting account, or change companies, usually have enquiries concerning how specific tasks are performed or have hassles setting up various things such as emails, website settings, and so on. Because of this, lots of companies have prepared documentation with the most standard questions and problems in order to help their clients get information quickly and easily. Consequently, the help desk team representatives can devote more time to actual issues that some clients may be facing, because the solution for the smaller things will be available on the web and clients will be able to easily deal with them without touching base with the support staff. Having elaborate documentation is truly important, especially for new users with no past experience, since the hosting service entails heaps of functions and lots of individuals can become baffled about what action to take. A good information repository can both help you accomplish the procedures that you need and become aware of how the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Hosting

If you order a cloud hosting plan through our company, you will be bestowed with access to our thorough online help documentation where you will find info on more or less everything associated with our hosting packages. The topics cover anything from how to create an e-mail address on your mobile device, to how to do different things using an .htaccess file. The articles themselves are written in an easy-to-understand fashion and feature comprehensive guides on how to complete a certain task within your Hepsia hosting Control Panel. You can also find info that is not directly connected with Hepsia, for instance one that concerns web applications on your PC. The full collection of articles will be located in the Control Panel’s Help section, but the ones that are relevant to a particular Control Panel section can be accessed on the spot. Given the fact that we’ve included as many topics as possible, you’ll be able to find out practically everything connected to your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the detailed online support documentation that we’ve prepared for you. The articles contain generic information about our web hosting services, educational manuals about the various functions that you can make use of, together with troubleshooting guidelines that can help you solve common problems that you may encounter. The topics that we’ve covered encompass practically everything, from uncomplicated things such as how to host a new domain name in your account, to more intricate ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you are on, while the whole article list is accessible through the dedicated Help section.