If your hosting company offers live chat support, you are able to talk with a representative live and find out useful info or get a problem resolved in a timely manner. The key advantage of using chat compared to calling to talk with a live person is that you'll need only a computer with web access, which means that you will not pay any fees if you are in another country or state. In addition, it'll be simpler to copy and paste info for instance domain names, usernames or error messages i.e. details that are sometimes hard to give to the other side on the phone. The real-time chat is also a much faster solution to contact your web hosting supplier's support crew as compared to using a ticketing system. What's more, when some situation needs more time to be dealt with, you're able to do something different while you wait for support on the live chat, which means that you will not lose time - something that's not possible if you are on the phone.

Live Chat Support in Cloud Hosting

As part of the support services that we supply for our cloud packages, you can find live chat support which is available 24/7, even on holidays. You're able to contact us regardless of whether you already own an account or not, as we can assist you with all sorts of things, ranging from providing you with general information about our services if you aren't our client yet and you're thinking about obtaining one of our packages, to helping you with installing an e-mail account in an e-mail client. Some issues are more complicated and time-consuming, so you'll need to take advantage of the ticketing system which is integrated in the Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for a lot of things.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we offer with all our Linux semi-dedicated hosting, you're able to find the replies for any questions you may have or get numerous issues resolved without delay. The service is online every single day, which means that you can speak to a representative even on holidays and weekends. If you're not sure which package is better for your websites or if our innovative cloud hosting platform covers some system requirements, you can join the live chat before purchasing anything. If you're an active customer, you can obtain more info about billing issues, account settings as well as a variety of common technical problems you may have, for instance when you can't install an e-mail account in a client on your PC. Our live chat will save you a lot of time no matter where you are or when you contact us.