Phone Support in Cloud Hosting
If you decide to employ one of our cloud packages, you'll be able to get hold of our support crew via phone for 14 hours a day. We can help you choose the ideal package for your sites since we believe that it is better to discuss these issues with a live person. In case you already have an account, we will assist you with all your sales/billing questions as well as general issues, even with some technical troubles which don't require a lot of time or escalation to a system administrator because it is more appropriate to open a ticket for time-consuming problems so as to have all the communication in a single place. We have phone numbers in the US, Great Britain and Australia, so you can call the one you prefer and speak with one of our agents.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day telephone support, you can be sure that there will always be somebody to assist you if you have any questions about the semi-dedicated server packages that we supply. Whether you'd like to know more about our plans, you have a billing issue or some general issue, you can just give us a call. Despite the fact that some more complicated issues may need a ticket so as to give time to our tech support team to investigate, we can assist you with quite a lot of technical questions over the phone as well, saving you time and efforts. Since we have data centers on three continents - in the United states of America, the UK and Australia, we have local phone lines in all of these countries as well. If you're in a different country, we have a global number where you are able to reach us.