A 99.9% Server Uptime
We’ve set up our cloud hosting platform using stable hardware components and strongly tweaked software. Our administrators have installed a customized version of SELinux on all our physical machines to guarantee optimal protection and stability. We’ve added a number of anti–DoS appliances coupled with powerful firewall software to make sure our internal network is unassailable and secure.
All cloud packages packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee stays the same.
A 99.9% Network Uptime
Along with our cloud hosting platform, we’ve also built our own internal network in each one of our datacenters. Everything is based on topflight hardware elements made by Juniper. Plus, on every single router, we have placed a firewall with an elaborate set of rules to help sift out all fishy requests.
Hence, in each of our data centers – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, you will enjoy a 99.9% network uptime guarantee. And this guarantee is available with all web hosting services in every datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your money on the line, you cannot feel truly secure. That’s the reason why, with all our cloud hosting packages we offer a 30–day money–back guarantee. If you do not feel content with our hosting service or if you need to get a bit more powerful hosting solution, such as a Linux VPS hosting or a dedicated servers hosting packages – you will get a full refund, without any concealed fees or refund taxes.
24/7 Technical Support
We have diligently chosen each single member of our 24x7 support team to make certain that we can offer you the very best tech support you can possibly get. Each one of our techs has many years of experience working with web hosting accounts behind his back, hence they know what they are doing. Moreover, they’re at your disposal 24/7/365 – you can touch base with them at any moment and they’ll respond as soon as possible.
Their average response time is less than 20 minutes, while with other hosting companies you have to wait around for days. And we offer you a 1–hour response time guarantee. No matter what happens, your questions will be responded to in under one hour.