Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center built into our Website Control Panel features a selection of help articles and regularly asked questions. Aimed toward solving any common problem that you could possibly encounter, they are contributed by our support team of skilled techs.

  • Top quality support service
  • Tutorial Video Clips

  • For users who’d like to find out how to troubleshoot a regularly experienced issue by watching a training video, we’ve added a compilation of video tutorials to our Website Control Panel. All the video tutorials are brief and easy to understand. They offer you visual demonstrations of different website administration procedures.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock customer care service with a 1–hour support ticket response guarantee. A team of seasoned technical support engineers will be available to you to attend to all the enquiries that you may possibly have. During non–peak hours, a reply will be offered in even less than 20 minutes.