Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Warranty

  • Our group of service technicians will try their best to answer to your service needs within less than 1 hour. If, however, the situation you have experienced demands aid from our Admin =Department,= we are going to send the ticket to the administrator on duty and will post a reply to inform you.

  • Top quality support service

  • Top–class Client Assistance Service

  • Our technical support crew is going to be on duty for you day and night to to take care of all help demand tickets that you send to us. We offer customer help and support for all software packages that are installed in advance on your web server. These include our custom produced Website Control Panel, the chosen OS plus the server admin panel (depending on the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Website Control Panel that is included with no charge with your VPS has an internal article base. One can find an array of exhaustive how to articles and reviews and a variety of step–by–step video lessons that show all the basic website control jobs. You can find them by hitting the Help or Video control keys in the upper right corner of each Control Panel section.