Q: Why should I move my site? What does web site migration entail?
A: If your present hosting provider can no longer match the needs of your website, or if you go through frequent downtime, or if you are forced to wait for hours for the customer service team to reply back to you, it might be a clever idea to switch your hosting provider, i.e. to move all the files for your websites as well as your databases from your present provider to your new provider. At Gmail LK, we understand that this can be difficult and time–consuming. For this reason, we will do all that for you for free!Our seasoned technical team members will transfer your website content from your present hosting provider to us. Our techs have extensive experience migrating websites and can handle anything – from a common WordPress blog or Joomla™–based web site, to an extremely complex, custom–built application.
Q: How long will the website migration process take?
A: We try to implement all web site migrations as quickly as possible. Nonetheless, we don’t have a fixed time frame for web site migrations. There are certain variables that you have to take into consideration – the actual size of your site and the workload of our web site migration staff, etc. We constantly strive to carry out each migration within 48 hours. With smaller–sized web sites, our staff usually manages to finish within 24 hours.
Q: Do you require something from me before you start transferring my web site?
A: We will need the login details for your old web hosting provider’s Control Panel along with the site’s name (domain name).
Q: My old web hosting account has sensitive info inside. How can I trust you?
Q: Will there be any outage for my web site?
A: Your web site will work just like it did before with your previous web hosting provider. As soon as we are done with the transfer, your website will be configured to work on our system and we’ll alert you to preview it. If everything is working properly, all you will have to do is edit the name server records pertaining to your domain name. Your web site will be transferred over to us with no downtime whatsoever.
Q: Will my current hosting provider learn that I’m leaving them?
A: While we transfer your content, your web hosting provider won’t be aware of the migration at all. We will not touch base with them in any way.
Q: Does it make a difference what platform my current hosting provider is using?
A: We support all Linux–driven hosting platforms. In essence, if we can obtain access to your Control Panel, we will be able to migrate your web site.The only platforms that we do not support are closed–source site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.